America’s woeful image among travellers is self-perpetuating

WHAT sort of reception can travellers to America expect to receive? The answer is, overwhelmingly, a warm one. Americans are among the most helpful and friendly bunch on the planet. But unfortunately for this most hospitable of peoples, potential visitors must judge the country from a distance. And their impressions are coloured by reports of how its officials behave.

Hence, after watching the now-famous United Airlines video (see article), a Chinese person considering a trip to America might wonder why paying Asian passengers are dragged semi-conscious from planes to make way for off-duty airline staff. (They may also try—and fail—to imagine something similar happening on Cathay Pacific.) People of certain ethnicities will worry that travellers such as Juhel Miah, a British teacher supervising a school trip, are stopped from entering America simply because they have a foreign-sounding name or subscribe…Continue reading

from Business and finance

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